Shipping policy

Shipping & Delivery Policy

At VindrFlow, we are committed to delivering your keyboards, mice, and game controllers with reliability and care. Please review our logistics policy below for details on how we process and ship your orders.

Shipping Method

We offer a single, standard shipping option for all orders. This method ensures your items are packed securely and dispatched promptly from our warehouse. No express or expedited services are available at this time.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Standard shipping generally takes 5–10 business days within the domestic region, and 10–20 business days for international destinations. Please note that customs clearance or local postal delays may extend these estimates.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the total weight of your order. Please note that VindrFlow does not offer free shipping on any orders. All shipping charges are non-refundable.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress through our carrier’s website. If you have any questions about your shipment, please contact us at [email protected].

Delivery Issues

If your package is lost, damaged, or delayed beyond the estimated timeframe, please reach out to our support team at [email protected]. We will investigate and work with the carrier to resolve the issue as quickly as possible.

Address Accuracy

It is your responsibility to provide a correct and complete shipping address at the time of purchase. VindrFlow is not liable for packages delivered to incorrect addresses provided by the customer. If you need to update your shipping address after placing an order, please email us immediately at [email protected].

International Shipping

For orders shipped outside our domestic region, you may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

Contact Us

If you have any further questions about our shipping policy, please email us at [email protected]. We are here to help.